Shipping and Returns
Shipping Information
UK Delivery
All orders are shipped via Royal Mail Tracked 24 and 48 services for reliable and secure delivery.
Standard Delivery:
- Orders under £19.99: £6.99
- Orders £20–£29.99: £4.99
- Orders £30–£49.99: £3.50
- Orders £50+: FREE
Orders ship within 24 hours and typically arrive within 3 days.
Next Day Delivery: Available from £2.50 extra – order by 3pm for next-day arrival.
Saturday Delivery: Available – order by 3pm Friday for weekend delivery.
International Delivery
We also offer international shipping on all products excluding Jellycat. Rates and delivery times vary by location – details are available at checkout.
Returns Policy
Hassle-Free Returns
We want you to love your purchase! If you’re not completely satisfied, you can return your item within 30 days of purchase for a refund. Here’s how:
1. Email us at customer.service@contempo.gifts to let us know you’d like to make a return.
2. Send the item back to us in its original condition.
Please note that return shipping costs are the responsibility of the customer unless the item is faulty. For more information, read our full Refunds Policy.